Interviu job Orange Shop

M-au sunat cei de la Orange Shop pentru un interviu pentru postul de Sales Representative. Va rog mult, as vrea sa aflu cum decurge un interviu la Orange, cam ce intrebari se pun, se face si un joc de rol? Orice informatie mi-ar fi de folos! Vreau postul asta! Am nevoie urgenta de un job! Va multumesc mult!

Main Responsibilities
- achieve and exceed sales objectives and customer expectations whilst adhering to Orange Shop policies and procedures
- promote and sell Orange handsets, services and products
- make all necessary settings on PC, Phones or any other devices in order to maximize the utilization data
or voice services
- establish and improve customer relations
- identify customer’s needs and propose the best solutions; optimize customers account and proactive cross-sell and up-sell
- proactive attitude to look for clients and use all the necessary tools to achieve it (outbound calls, etc)
- offer support to the other members of the shop team
- ensure advanced management of merchandise stock (which is responsible) & participate to merchandise inventory
- perform cash activity for products and services



Requirements
Work based competencies:

- at least high school graduated or student
- at least 1 year experience in a related field (preferably sales, customer relations or merchandising)
- fluency in English
- good knowledge of modern communication techniques: mobile
fax, data transmissions, WAP, GPRS
- very good knowledge of different handsets and their
performances
- interest for new mobile technology, awareness of this specific
Market
- good PC skills and internet user skills

Behavioral competencies:
- customer focus
- results oriented
- teamwork
- initiative & pro-activity


Incepe si tu de la cerintele astea si incerca sa mulezi conversatia pe ceea ce cer ei, adica sa te "vinzi" in asa fel incat ei sa decida sa te "cumpere" pe tine si nu pe altcineva.

 lawrence38, on 7th July 2012, 19:19, said:

Mersi de sfat. Am analizat de n ori cerintele astea pentru Sales Reprezentative si m-am gandit la niste variante de cum ar putea decurge conversatia in cadrul interviului, dar as vrea daca poate sa-mi spuna cineva care a trecut prin experienta unui interviu la Orange, cum a fost, a fost un interviu de grup sau individual, se da cumva si o proba de operare calculator (la primul interviu)?

Mai citeste si aici:
http://forum.softped...howtopic=207306

Nu mai e ce a fost inaintea crizei, credeti-ma pe cuvant. Si in plus de asta s-a cam schimbat departamentul de HR...in rau, au plecat oameni buni si au venit altii. Stiu din surse sigure.