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Va rog ajutor problema laptop Dell Insiron N5010

Last Updated: Dec 23 2017 11:03, Started by Swerige , May 28 2017 20:09

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10 replies to this topic

#1
Swerige

Posted 28 May 2017 - 20:09

Active Member

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Posts: 1,526
Înscris: 09.01.2010

Buna seara
Detin un latop Dell model Inspiron N5010
Astazi am intampinat urmatoarea problema. La bootare pe Windows apare mesajul din imaginea atasata iar pe Ubuntu apare un jurul cursorul de la mouse un patrat format din liniute observabile greoi. Aveti idee de unde este problema?

Attached Files

DSC_1290.JPG 340.58K 82 downloads

Edited by Swerige, 28 May 2017 - 20:17.

#2
tigrulus

Posted 28 May 2017 - 20:17

Junior Member

Grup: Members
Posts: 122
Înscris: 13.03.2009

Uite aici: https://answers.micr...42-44338eb00495

#3
Swerige

Posted 28 May 2017 - 20:26

Active Member

Grup: Members
Posts: 1,526
Înscris: 09.01.2010

Cam de rau daca placa video a cedat

#4
Swerige

Posted 28 May 2017 - 21:09

Active Member

Grup: Members
Posts: 1,526
Înscris: 09.01.2010

Intr-un final a vrut sa booteze Windows7.  Am mesajul logg-ul din DxDiag.

Display Devices
---------------
  Card name: ATI Mobility Radeon HD 5650
   Manufacturer: ATI Technologies Inc.
  Chip type: ATI display adapter (0x68C1)
   DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68C1&SUBSYS_04471028&REV_00
Display Memory: 2737 MB
   Dedicated Memory: 1014 MB
  Shared Memory: 1723 MB
   Current Mode: 1366 x 768 (32 bit) (60Hz)
   Monitor Name: Generic PnP Monitor
  Monitor Model: unknown
Monitor Id: CPT14C7
Native Mode: 1366 x 768(p) (59.999Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.0029 (English)
Driver Version: 8.742.0.0
DDI Version: 11
   Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 6/1/2010 23:33:28, 592384 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
  Device Identifier: {D7B71EE2-2B81-11CF-8573-4D24BEC2C535}
  Vendor ID: 0x1002
  Device ID: 0x68C1
  SubSys ID: 0x04471028
Revision ID: 0x0000
Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan:8.742.0.0:pci\ven_1002&dev_68c1&subsys_04471028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C

Spoiler

Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

#5
Alucard

Posted 29 May 2017 - 08:02

Steven Hyde

Grup: Senior Members
Posts: 2,186
Înscris: 20.04.2004

Ar merge un Last known good configuration, daca nu merge incearca un restore (daca e activat) la o data anterioara, in ultima instanta (daca mai intra in win) chkdsk c: /f /r si apoi restart, il lasi sa termine. Daca nu, boot cu cd-ul original sau ubcd si dai repair ...

#6
Swerige

Posted 29 May 2017 - 08:41

Active Member

Grup: Members
Posts: 1,526
Înscris: 09.01.2010

Comentariile in care se afirma ca placa video a cedat au disparut brusc..

#7
Hider141

Posted 29 May 2017 - 09:17

trolling here since 2008

Grup: Senior Members
Posts: 19,867
Înscris: 06.01.2008

Pe langa ce spune @Alucard, eu ti-as recomanda niste pasi:
-dezinstalezi driverul placii video
-sa descarci/instalezi DriverSweeper, dai restart, pe urma stergi cu DriverSweeper orice urme ramase din driverul Ati si dai iar restart
-instalezi cel mai recent driver disponibil pentru placa ta video pe site-ul AMD si vezi daca problema mai apare
Daca problema mai apare atunci repeta pasii de mai sus, si instaleaza un driver mai vechi cu 2-3 versiuni.

Daca da BSOD atat cu cel mai recent driver cat si cu altul/altele mai vechi atunci pot fi semne de placa video defecta (mai ales ca spuneai de erori grafice si pe Ubuntu). Dar nu e 100% sigur.

#8
Maryus89

Posted 29 May 2017 - 11:45

Member

Grup: Members
Posts: 666
Înscris: 02.05.2008

Am acest model de laptop de 8 ani. Am instalat si reinstalat driverele de 100 de ori pana la urma tot la bsod am ajuns.
Am schimbat placa de baza acu vreo 2 ani, m-a tinut un an dupa care iar a inceput. Nu apare mereu, poate o data, de doua ori pe luna.
Deci merg pe placa video.

Edited by Maryus89, 29 May 2017 - 11:51.

#9
Swerige

Posted 29 May 2017 - 13:23

Active Member

Grup: Members
Posts: 1,526
Înscris: 09.01.2010

Si eu tot aproximativ de 8 ani si este pentru prima data cand ma lovesc de aceasta problema. Driverele o singura data le-am instalat odata cu OS. Bateria insa a cedat prima.

Edited by Swerige, 29 May 2017 - 13:25.

#10
Swerige

Posted 20 October 2017 - 22:07

Active Member

Grup: Members
Posts: 1,526
Înscris: 09.01.2010

Am dus laptopul la service, problema era de la placa video; s-a rezolvat momentan. Tipul de acolo mi-a spus ca hardul are ceva probleme. Asa ca va rog sa ma ajutati cu niste programe/metode de testa HDD-ul si eventual remedierea acestora. Va multumesc!

Edited by Swerige, 20 October 2017 - 22:09.

#11
Clovis

Posted 23 December 2017 - 11:03

Senior Member

Grup: Senior Members
Posts: 8,215
Înscris: 24.04.2007

Am si eu problem cu un astfel de Laptop...Initial mi-au aprarut artefacte (dungi verticale) pe display....Ok, zic, s-a dus placa video.....L-am dus la service, iar acolo dupa o curatare problema nu s-a mai manifestat. E de o saptamana in service, il tot testeaza baietii dar artefacte nu mai apar.....sa fi fost doar de la murdarie?

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Va rog ajutor problema laptop Dell Insiron N5010

#1 Swerige Posted 28 May 2017 - 20:09

Attached Files

#2 tigrulus Posted 28 May 2017 - 20:17

#3 Swerige Posted 28 May 2017 - 20:26

#4 Swerige Posted 28 May 2017 - 21:09

#5 Alucard Posted 29 May 2017 - 08:02

#6 Swerige Posted 29 May 2017 - 08:41

#7 Hider141 Posted 29 May 2017 - 09:17

#8 Maryus89 Posted 29 May 2017 - 11:45

#9 Swerige Posted 29 May 2017 - 13:23

#10 Swerige Posted 20 October 2017 - 22:07

#11 Clovis Posted 23 December 2017 - 11:03

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#1
Swerige

Posted 28 May 2017 - 20:09

#2
tigrulus

Posted 28 May 2017 - 20:17

#3
Swerige

Posted 28 May 2017 - 20:26

#4
Swerige

Posted 28 May 2017 - 21:09

#5
Alucard

Posted 29 May 2017 - 08:02

#6
Swerige

Posted 29 May 2017 - 08:41

#7
Hider141

Posted 29 May 2017 - 09:17

#8
Maryus89

Posted 29 May 2017 - 11:45

#9
Swerige

Posted 29 May 2017 - 13:23

#10
Swerige

Posted 20 October 2017 - 22:07

#11
Clovis

Posted 23 December 2017 - 11:03