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Suport clienti banci

- - - - -
Last Updated: Apr 05 2023 18:09, Started by Ravy , Apr 04 2023 19:30  
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23 replies to this topic

Poll: Suport Clienti Banci (34 member(s) have cast votes)

Suport telefonic - preluare si intelegere situatie, solutionare si revenire ulterioara (daca este cazul)

  1. Alpha Bank raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  2. Alpha Bank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  3. BCR raspuns OK (6 votes [9.23%])

    Percentage of vote: 9.23%

  4. BCR NOT OK (1 votes [1.54%])

    Percentage of vote: 1.54%

  5. BRD raspuns OK (1 votes [1.54%])

    Percentage of vote: 1.54%

  6. BRD NOT OK (2 votes [3.08%])

    Percentage of vote: 3.08%

  7. BT, Banca Transilvania raspuns OK (7 votes [10.77%])

    Percentage of vote: 10.77%

  8. BT, Banca Transilvania NOT OK (3 votes [4.62%])

    Percentage of vote: 4.62%

  9. CEC Bank raspuns OK (4 votes [6.15%])

    Percentage of vote: 6.15%

  10. CEC Bank NOT OK (1 votes [1.54%])

    Percentage of vote: 1.54%

  11. Credit Europe raspuns OK (1 votes [1.54%])

    Percentage of vote: 1.54%

  12. Credit Europe NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  13. Eximbank raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  14. Eximbank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  15. Garanti Bank raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  16. Garanti Bank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  17. Idea Bank raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  18. Idea Bank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  19. ING Bank raspuns OK (8 votes [12.31%])

    Percentage of vote: 12.31%

  20. ING Bank NOT OK (4 votes [6.15%])

    Percentage of vote: 6.15%

  21. Intesa Sanpaolo raspuns OK (2 votes [3.08%])

    Percentage of vote: 3.08%

  22. Intesa Sanpaolo NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  23. Libra Bank raspuns OK (5 votes [7.69%])

    Percentage of vote: 7.69%

  24. Libra Bank NOT OK (1 votes [1.54%])

    Percentage of vote: 1.54%

  25. OTP Bank raspuns OK (1 votes [1.54%])

    Percentage of vote: 1.54%

  26. OTP Bank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  27. UniCredit Bank raspuns OK (4 votes [6.15%])

    Percentage of vote: 6.15%

  28. UniCredit Bank NOT OK (4 votes [6.15%])

    Percentage of vote: 6.15%

  29. Raiffeisen Bank raspuns OK (7 votes [10.77%])

    Percentage of vote: 10.77%

  30. Raiffeisen Bank NOT OK (3 votes [4.62%])

    Percentage of vote: 4.62%

Suport scris - email, formular de contact web, aplicatie, platforme de socializare (raspuns primit sub 15-30 de zile?)

  1. Alpha Bank raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  2. Alpha Bank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  3. BCR raspuns OK (4 votes [7.55%])

    Percentage of vote: 7.55%

  4. BCR NOT OK (2 votes [3.77%])

    Percentage of vote: 3.77%

  5. BRD raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  6. BRD NOT OK (3 votes [5.66%])

    Percentage of vote: 5.66%

  7. BT, Banca Transilvania raspuns OK (6 votes [11.32%])

    Percentage of vote: 11.32%

  8. BT, Banca Transilvania NOT OK (3 votes [5.66%])

    Percentage of vote: 5.66%

  9. CEC Bank raspuns OK (2 votes [3.77%])

    Percentage of vote: 3.77%

  10. CEC Bank NOT OK (3 votes [5.66%])

    Percentage of vote: 5.66%

  11. Credit Europe raspuns OK (1 votes [1.89%])

    Percentage of vote: 1.89%

  12. Credit Europe NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  13. Eximbank raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  14. Eximbank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  15. Garanti Bank raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  16. Garanti Bank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  17. Idea Bank raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  18. Idea Bank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  19. ING Bank raspuns OK (6 votes [11.32%])

    Percentage of vote: 11.32%

  20. ING Bank NOT OK (4 votes [7.55%])

    Percentage of vote: 7.55%

  21. Intesa Sanpaolo raspuns OK (1 votes [1.89%])

    Percentage of vote: 1.89%

  22. Intesa Sanpaolo NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  23. Libra Bank raspuns OK (3 votes [5.66%])

    Percentage of vote: 5.66%

  24. Libra Bank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  25. OTP Bank raspuns OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  26. OTP Bank NOT OK (0 votes [0.00%])

    Percentage of vote: 0.00%

  27. UniCredit Bank raspuns OK (2 votes [3.77%])

    Percentage of vote: 3.77%

  28. UniCredit Bank NOT OK (3 votes [5.66%])

    Percentage of vote: 5.66%

  29. Raiffeisen Bank raspuns OK (6 votes [11.32%])

    Percentage of vote: 11.32%

  30. Raiffeisen Bank NOT OK (4 votes [7.55%])

    Percentage of vote: 7.55%

Vote Guests cannot vote

#19
eiffel
Posted 05 April 2023 - 09:54

eiffel

    BusyWorm

  • Grup: Moderators
  • Posts: 68,908
  • Înscris: 15.06.2004
Pai bifezi doar una.

#20
wertyck
Posted 05 April 2023 - 11:09

wertyck

    Guru Member

  • Grup: Senior Members
  • Posts: 14,624
  • Înscris: 13.03.2005

View Posteiffel, on 05 aprilie 2023 - 09:54, said:

Pai bifezi doar una.
Eu am inteles ca el e in situatia "niciuna", ca nu e nici DA, nici NU.

#21
eiffel
Posted 05 April 2023 - 11:14

eiffel

    BusyWorm

  • Grup: Moderators
  • Posts: 68,908
  • Înscris: 15.06.2004
Nu poate raspunde la a doua categorie - email.
Doar al prima.
Dar ar fi trebuit sa mearga sa bifeze doar acolo.

#22
Ravy
Posted 05 April 2023 - 15:08

Ravy

    Don't be sad, get MAD!

  • Grup: Moderators
  • Posts: 16,285
  • Înscris: 05.01.2006

View Postradunic, on 05 aprilie 2023 - 09:49, said:

Vezi că ai organizat greșit - sînt obligat să bifez la ambele întrebări ori eu n-am avut treabă cu suportul băncii în condițiile din a doua întrebare. Cum procedăm să bifez doar una?
Mda, mai am nevoie de o posibilitate la fiecare - si nu mai am tehnic aceasta optiune (am maxim 30 de raspunsuri posibile pentru 1 intrebare)... Deci ce banca sa sterg ca sa pot adauga si "nu ma pot exprima"? Sugestii?

View Posteiffel, on 05 aprilie 2023 - 11:14, said:

Dar ar fi trebuit sa mearga sa bifeze doar acolo.
Nu merge - primeste eroare "Trebuie să vă exprimaţi votul pentru fiecare întrebare din chestionar." - tocmai mi-am sters votul si am incercat sa votez doar la o intrebare...


LE: din bancile ce nu au primit nici un vot as putea sterge Eximbank ce vad ca apare rar in discutiile de pe aceasta arie - ce ziceti?

Edited by Ravy, 05 April 2023 - 15:20.

#23
vik19
Posted 05 April 2023 - 16:54

vik19

    Member

  • Grup: Members
  • Posts: 903
  • Înscris: 05.09.2007

View PostRavy, on 05 aprilie 2023 - 15:08, said:

LE: din bancile ce nu au primit nici un votas putea sterge Eximbank ce vad ca apare rar in discutiile de pe aceasta arie - ce ziceti?
Ai greșit formularul.
Trebuia o singură înregistrare la fiecare bancă, DA bifat, NU spatiu (nimic), cu explicație mod de completare.

Edited by vik19, 05 April 2023 - 16:59.

#24
Ravy
Posted 05 April 2023 - 18:09

Ravy

    Don't be sad, get MAD!

  • Grup: Moderators
  • Posts: 16,285
  • Înscris: 05.01.2006
Adică o singură opțiune pe întrebare? Sau? Help?

Tine cont: maxim 3 întrebări (eu am folosit 2). Pentru fiecare întrebare maxim 30 de bife/opțiuni de răspuns (eu le-am folosit pe toate 30). Pentru fiecare întrebare pot obliga să se bifeze doar un răspuns (și dacă vrei să-ți zici părerea despre mai multe banci nu poți) sau cu mai multe bife. Despre o bancă dacă nu o bifezi (ok/not ok) nu se știe dacă nu ai o părere sau dacă nu-ți place - deci nu puteam lăsa doar banca și să se bifeze alea "bune" (sau alea "rele").

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