Bluescreen

salut,

am instalat Norton Internet Security 2010 si dupa restart nu mai pot sa pornesc PC-ul, imi da un bluescreen si se restarteaza. Am reusit sa ajung la dumpfiles, din pacate nu stiu sa le citesc

Daca deinstalez Norton din safe mode pot sa pornesc PC-ul ...

Le-am schimbat extensia in *.txt ca altfel nu puteam sa le uploadez, si pe Pc-ul de pe care postez nu am nici un fel de soft de arhivare si nici nu pot sa instalez. ms de intelegere

Edited by dallas_maverick, 02 March 2010 - 15:20.

AULTING_MODULE: 804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  43099195

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
GDTdiIcpt+4288
f7c0b288 66833900         cmp     word ptr [ecx],0x0

EXCEPTION_PARAMETER1:  f7c8aad0

CONTEXT:  f7c8a7cc -- (.cxr fffffffff7c8a7cc)
eax=00000000 ebx=84f64748 ecx=00000000 edx=83ed9000 esi=84f64788 edi=83eda000
eip=f7c0b288 esp=f7c8ab98 ebp=f7c8abcc iopl=0         nv up ei pl zr na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00210246
GDTdiIcpt+0x4288:
f7c0b288 66833900         cmp     word ptr [ecx],0x0    ds:0023:00000000=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  2

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from f7c09a49 to f7c0b288

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
f7c8abcc f7c09a49 00000008 80552005 84011a58 GDTdiIcpt+0x4288
f7c8ac10 f7c0c518 f7c0c394 00000006 e2f7b550 GDTdiIcpt+0x2a49
206b6444 00000000 00000000 00000000 00000000 GDTdiIcpt+0x5518


FOLLOWUP_IP:
GDTdiIcpt+4288
f7c0b288 66833900         cmp     word ptr [ecx],0x0

SYMBOL_STACK_INDEX:  0

FOLLOWUP_NAME:  MachineOwner

SYMBOL_NAME:  GDTdiIcpt+4288

MODULE_NAME:  GDTdiIcpt

IMAGE_NAME:  GDTdiIcpt.sys

STACK_COMMAND:  .cxr fffffffff7c8a7cc ; kb

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner

Ce configuratie ai si ce Windows ?

------------------
System Information
------------------
Time of this report: 3/5/2010, 08:40:50
       Machine name: ANGELO-854CD965
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
           Language: German (Regional Setting: German)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: Rev 1.00
          Processor: Intel® Pentium® D CPU 2.80GHz (2 CPUs)
             Memory: 1024MB RAM
          Page File: 357MB used, 2104MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode


---------------
Display Devices
---------------
        Card name: HIS Radeon X1550
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI display adapter AGP (0x7183)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_7183&SUBSYS_300017AF&REV_00
   Display Memory: 256.0 MB
     Current Mode: 1152 x 864 (32 bit) (60Hz)
          Monitor: (Standardmonitor)
  Monitor Max Res:
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6652 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/22/2006 04:25:22, 261120 bytes

am folosit Mem-test sa verific memoria RAM. Rezultatul a fost OK. Mai astept un rapuns de la voi, altfel ma pun sa reinstalez windows-ul pe PC-ul respectiv.

Eu cred ca GDTdiIcpt.sys este un fisier de la  antivirusul G DATA  ai avut cumva instalat acest antivirus? poate intra in conflict cu norton,

ady1981, on 5th March 2010, 13:46, said:

mersi ca mi-ai atras atentia. GDTdiIcpt.sys  e un Windows Service raspunzator pt. activitati ale placii video sau a imprimantei. Ma pun sa vad ce-i cu driverii respectivi, eventual ii si reinstalez.