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Problema pornire

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#1
c_popas

c_popas

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Sal'tare!
Help me!

In urma cu cateva zile..., am constatat oarece probleme la pornirea laptop-ului. Se incarca foarte greu..., imi dadea un mesaj in care-mi spunea ca-i trebuie musai restart, dat fiind ca are niste erori.
Luni insa..., nu am mai reusit sa-l pornesc decat cu foarte mare greutate, iar dupa ce am reusit..., a trebuit sa redescarc Chrome, dat fiind ca nu vroia sub niciun chip sa mai porneasca!
De atunci... imi ia mai bine de 1 ora buna sa reusesc sa-l pornesc.
Voi posta imagini ale diverselor mesaje primite..., precum si log-ul din Hijack. (in lipsa fotografiilor, mesajele sunt: Preparing autorepair/Automatic repair - Your PC did not start correctly/etc)
Multumesc anticipat!

Logfile of Trend Micro HiJackThis v2.0.5
Scan saved at 22:25:38, on 07.05.2021
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.19036)

Boot mode: Normal
Running processes:
C:\Users\User\AppData\Local\Programs\safe-watch\resources\app\swch_go_service\swch_go_service.exe
C:\Program Files (x86)\Avira\Antivirus\avgnt.exe
C:\Program Files (x86)\TeamViewer\TeamViewer.exe
C:\Program Files (x86)\Avira\Launcher\Avira.Systray.exe
C:\Users\User\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.ro/?gws_rd=ssl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft..../?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft..../?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: IEToEdge BHO - {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} - C:\Program Files (x86)\Microsoft\Edge\Application\90.0.818.51\BHO\ie_to_edge_bho.dll
O2 - BHO: Skype for Business Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_141\bin\ssv.dll
O2 - BHO: Adobe Acrobat Create PDF Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll
O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~2\Office15\GROOVEEX.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_141\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll
O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\DC\AcroIEFavStub.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Avira SystrayStartTrigger] "C:\Program Files (x86)\Avira\Launcher\Avira.SystrayStartTrigger.exe"
O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files\Google\Drive\googledrivesync.exe" /autostart
O4 - HKCU\..\Run: [CCXProcess] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe"
O4 - HKCU\..\Run: [Adobe Acrobat Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe"
O4 - HKCU\..\Run: [sws] C:\Users\User\AppData\Local\Programs\safe-watch\resources\app\swch_go_service\swch_go_service.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office15\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll
O9 - Extra button: Skype for Business Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra 'Tools' menuitem: Skype for Business Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Inc. - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AdobeUpdateService - Adobe Inc. - C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe
O23 - Service: Adobe Genuine Monitor Service (AGMService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGMService.exe
O23 - Service: Adobe Genuine Software Integrity Service (AGSService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Avira Mail Protection (AntiVirMailService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\avmailc7.exe
O23 - Service: Avira Protected Service (AntivirProtectedService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\ProtectedService.exe
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\avguard.exe
O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Antivirus\avwebg7.exe
O23 - Service: Avira Service Host (Avira.ServiceHost) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe
O23 - Service: Avira Optimizer Host (AviraOptimizerHost) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Optimizer Host\Avira.OptimizerHost.exe
O23 - Service: Avira Phantom VPN (AviraPhantomVPN) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\VPN\Avira.VpnService.exe
O23 - Service: Avira Security (AviraSecurity) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Security\Avira.Spotlight.Service.exe
O23 - Service: Avira Updater Service (AviraUpdaterService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\SoftwareUpdater\Avira.SoftwareUpdater.ServiceHost.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Elan Service (ETDService) - ELAN Microelectronics Corp. - C:\Program Files\Elantech\ETDService.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google LLC - C:\Program Files (x86)\Google\Chrome\Application\90.0.4430.93\elevation_service.exe
O23 - Service: Serviciul Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Serviciul Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel® HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\Windows\system32\igfxCUIService.exe (file missing)
O23 - Service: IncognitoVPN Service (IncognitoVPNSvc) - IncognitoVPN - C:\Program Files (x86)\IncognitoVPN\vpn_module.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Malwarebytes Service (MBAMService) - Malwarebytes - C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Samsung UPD Utility Service (SamsungUPDUtilSvc) - Unknown owner - C:\Windows\SysWOW64\SecUPDUtilSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: TeamViewer 12 (TeamViewer) - TeamViewer Germany GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Update service - Popcorn Time - C:\Program Files (x86)\Popcorn Time\Updater.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 11968 bytes

Edited by c_popas, 07 May 2021 - 21:49.


#2
pasilla

pasilla

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Scapa de Avira si eventual de IE.

#3
waterman

waterman

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Eu as recomanda un test de hard
Pornirea aia grea poate fi dată de ceva baduri
Dacă ai ssd , încearcă cu un linux live.
Dacă cu el porneste bine, și nu merge ce recomanda onor colegul Pasilla, e mai simplu sa pui windows pe curat

Edited by waterman, 07 May 2021 - 22:07.


#4
c_popas

c_popas

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View Postpasilla, on 07 mai 2021 - 21:56, said:

Scapa de Avira si eventual de IE.

View Postpasilla, on 07 mai 2021 - 21:56, said:

Scapa de Avira si eventual de IE.

View Postpasilla, on 07 mai 2021 - 21:56, said:

Scapa de Avira si eventual de IE.

Am dat jos Avira. Sunt curios cum va reactiona la pornire. IE-ul...

#5
Ann0nyym0us

Ann0nyym0us

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Nu am inteles daca in continuare doar porneste greu, sau se si misca greu.

Log-ul HiJackThis pare curat. Ai incercat sa urmaresti pasii de aici?

Daca tot nu descoperi nimic, exista o sansa sa fie problema hardware, principalii suspecti fiind stocarea (HDD sau SSD) si memoria (RAM).

#6
c_popas

c_popas

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View PostAnn0nyym0us, on 07 mai 2021 - 23:23, said:

Nu am inteles daca in continuare doar porneste greu, sau se si misca greu.

Log-ul HiJackThis pare curat. Ai incercat sa urmaresti pasii de aici?

Daca tot nu descoperi nimic, exista o sansa sa fie problema hardware, principalii suspecti fiind stocarea (HDD sau SSD) si memoria (RAM).

In acest weekend voi urma si pasii de acolo. Am descarcat disckcheckup si sta la 10% de mai bine de o jumatate de ora. voi lasa deschis peste noapte..., in speranta ca pana maine dim voi avea un raspuns. A trecut acum... mai bine de 45% si tot acolo este!
cat despre intrebarea ta initiala..., de ex miercuri dim am incercat mai bine de 1 ora juma sa-l fac sa mearga (sa-l pornesc!) Aceleasi mesaje: Automatic repair - Your PC did not start correctly. Press "Restart" to restart your PC, which can sometimes fix the problem. You can also press "Advanced options" to try other options to repair your PC, sau: Refresh your PC - Insert your Windows installation or recovery media to continue, pornea doar dupa System restore din Advanced options. Pe Avira imi dadea: "Unknown error - <-857735115>. Cat despre Chrome... trebuia descarcat dupa fiecare inchidere a laptop-ului.

#7
Ann0nyym0us

Ann0nyym0us

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Ok, dar odata ce pornea si ajungea pe desktop, laptop-ul se misca greu? Adica, trebuia sa astepti mult sa deschizi o fereastra de web, sa deschizi o aplicatie/fisier?

Edited by Ann0nyym0us, 08 May 2021 - 09:38.


#8
c_popas

c_popas

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View PostAnn0nyym0us, on 08 mai 2021 - 09:37, said:

Ok, dar odata ce pornea si ajungea pe desktop, laptop-ul se misca greu? Adica, trebuia sa astepti mult sa deschizi o fereastra de web, sa deschizi o aplicatie/fisier?
Nope! Singurul lucru constatat: Nu mai pornea Chrome. Trebuia de fiece data sa descarc de fiece data cand reporneam laptop-ul. Cu DiskCheckup nu am rezolvat nimic. S-a blocat la 10%. Acum incerc sa controlez cu HDDscan. In rest... timpul de asteptare la deschiderea aplicatiilor/fisierelor este acelasi.

#9
Ann0nyym0us

Ann0nyym0us

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Faptul ca nu mai pornea este posibil legat de ce facea windows-ul la boot (ceva recovery, restore).

E un pic dubios cum de merge greu doar pana booteaza, iar apoi se comporta normal. Posteaza aici dupa ce urmezi pasii pe care i-am indicat in mesajul #5.

Anunturi

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