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Make sure you're running your game, and Origin, as an Administrator

If your game or the Origin client needs an update, your Windows permissions may prevent you from updating them. Running them as an Administrator can help.
Follow these steps to run Origin or your game as an Administrator:

• Right-click the desktop shortcut for your game.
  
  • If you don’t have one, look for the yourgamename.exe file in C:/Program Files (x86)/Origin Games/yourgamename
    
    
  • You'll find the Origin.exe file in C:/Program Files (x86)/Origin by default.
    
    
  • You can also set OriginClientService.exe (in the same folder) to run as Administrator.
• Select Properties.
  
  
• Click on the Compatibility tab and check the box at the bottom under Privilege Level where it says Run this Program as an administrator.
  
  
• Click Apply and OK.
  
  
• Restart your game.

Try a clean boot
Clean booting cuts down the number of applications that run when you start your computer. This step is very helpful if any other programs on your system are clashing with Origin and causing problems.
If you're running Windows 10, follow these steps to clean boot:
    Open the Start menu and search for msconfig.
    Click on System Configuration.
    Click the Services tab.
    Check the box to Hide all Microsoft Services, then click the Disable All button.
    Click on the Startup tab, then click on Open Task Manager.
    It can take a few seconds for the Task Manager list to load.
    Click each of the Startup programs in the list then click the Disable button.
    Close the Task Manager window.
    Click OK on the System Configuration window to save your changes, then restart your computer.
Once you restart your computer, try launching your game again.
Follow the Microsoft instructions for performing a clean boot in Windows Vista, Windows 7 and Windows 8/8.1.
Close background applications
If your game now updates and connects, your computer might be running a program at start up that conflicts with Origin.
Close background applications or programs and see if you can get your games and Origin running smoothly.
Open ports
Opening ports can help direct the flow of internet traffic so you can connect easier.
Don’t know how to open or forward ports? Contact your ISP for help.
See what ports you need to open for each game.
I still need more help
Check your Internet Protocol Version (IPv)
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Enable UPnP
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Check your NAT settings
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If you've done all these steps and would like to try more advanced troubleshooting, contact us for more help.