Problema Xerox WorkCentre 5022

#1
Am_nume_george

Posted 22 January 2019 - 14:42

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Posts: 57
Înscris: 03.12.2006

Buna ziua,

Am cumparat multifunctionala Xerox WorkCentre 5022 dar nu reusesc sa scot nimic primesc eroarea 061-321.
Cel care a instalat a zis ca este defect motorasul care trage hartia.

scaneaza pagina dar cand trebuie sa traga pagina sa i imprime nu vrea si pe dispay apare

Eroare la aparat 061-321
reporniti aparatul.

Daca ma poate ajuta cineva cu ceva sfaturi.

Multumesc.

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#2
waterman

Posted 22 January 2019 - 14:47

Guru Member

Grup: Senior Members
Posts: 28,372
Înscris: 17.05.2004

Garanție ?

Quote

Code

061-321
Description

ROS Motor Fail The number of rotation of the ROS Motor did not come within the standard range within the specified time (5 s) after the ROS Motor On.
Remedy

1. Turn the power OFF and ON. 2. Check whether the Drum Cartridge is installed. 3. Check the ROS Motor (Output Check [061-001]) for operation failure. 4. Check the LD +5VDC power supply of the LD PWB J140 pin-8. 5. If no problem is found, replace the following parts in sequence: • ROS Assembly (PL 2.1) • ESS/MCU PWB (PL 18.3)

sau

Quote

Switch off the machine power, make sure
that the display is blank, and then switch on
the machine power. If the same message is
displayed again, contact our Customer
Support Center.

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#3
Am_nume_george

Posted 22 January 2019 - 16:08

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Posts: 57
Înscris: 03.12.2006

Da, este in garantie.......azi a fost prima data cand a fost pornita
Acum incerc sa o dau retur.

Sigur are ceva defect pentru ca dupa ce scaneaza cand trebuie sa traga hartia se aude un motoras care merge cateva secunde un gol si nu antreneaza nimic ai apoi intra in eroare.

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#4
viceroy56

Posted 22 January 2019 - 19:25

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Grup: Senior Members
Posts: 11,011
Înscris: 28.10.2006

S-au scos TOATE benzile adezive fixate pentru transport?
Sa nu cumva sa fi ramas vreuna si sa blocheze traseul de hartie si eventual sa se infasure pe rolele de antrenare si sa apara defectul.
Dar este posibil si sa fie DOA!

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#5
adi_stanca

Posted 22 January 2019 - 21:59

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Grup: Members
Posts: 46
Înscris: 10.04.2010

Este defect de unitate laser. Se schimba toata unitatea.

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#6
Am_nume_george

Posted 22 January 2019 - 22:03

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Grup: Members
Posts: 57
Înscris: 03.12.2006

Da, sunt convis ca este defecta...am facut cerere de retur la produs.
Nu a functionat nici macar 1 copie......de maine o sa inceapa distractia la retur.

Conform manualului service aceasta este piesa raspunzatoare de eroare.

062K25290 ROS Assembly (REP 2.1.1)

Edited by Am_nume_george, 22 January 2019 - 22:10.

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#7
Am_nume_george

Posted 01 February 2019 - 17:51

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Grup: Members
Posts: 57
Înscris: 03.12.2006

Va salut,

Azi am primit o noua imprimanta......functioneaza perfect.
Imprimanta returnata a primit diagnostic ca defect de fabricatie.

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#8
viceroy56

Posted 01 February 2019 - 19:29

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Grup: Senior Members
Posts: 11,011
Înscris: 28.10.2006

Asa cum am zis: DOA = Ded On Arrival

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Problema Xerox WorkCentre 5022

#1 Am_nume_george Posted 22 January 2019 - 14:42

#2 waterman Posted 22 January 2019 - 14:47

#3 Am_nume_george Posted 22 January 2019 - 16:08

#4 viceroy56 Posted 22 January 2019 - 19:25

#5 adi_stanca Posted 22 January 2019 - 21:59

#6 Am_nume_george Posted 22 January 2019 - 22:03

#7 Am_nume_george Posted 01 February 2019 - 17:51

#8 viceroy56 Posted 01 February 2019 - 19:29

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#1
Am_nume_george

Posted 22 January 2019 - 14:42

#2
waterman

Posted 22 January 2019 - 14:47

#3
Am_nume_george

Posted 22 January 2019 - 16:08

#4
viceroy56

Posted 22 January 2019 - 19:25

#5
adi_stanca

Posted 22 January 2019 - 21:59

#6
Am_nume_george

Posted 22 January 2019 - 22:03

#7
Am_nume_george

Posted 01 February 2019 - 17:51

#8
viceroy56

Posted 01 February 2019 - 19:29