Probleme cu un HP StorageWorks Ultrium 960

Salutare,

(sper ca am postat corect) am si eu o problema cu un HP StorageWorks Ultrium 960 la care ii schimb casetele zilnic. Astazi am apasat pe Eject la ora 09:00, normal dureaza 15-20 secunde pana sa imi scoata caseta, dar astazi nu mi-o da. De cand am apasat pe Eject lumineaza in felul urmator: de 3 ori Ready, dupa care se stinge, se aprind luminiile Drive Error, Tape Error si Clean simultan, se sting si dupaia iarasi de 3 ori Ready.

Am apasat pe eject, am tinut apasat, i-am dat und shut down, nimic.

Are cineva o idee ce se intampla?

Edited by business11, 12 December 2018 - 12:43.

Ai încercat să-l restartezi ?

business11, on 12 decembrie 2018 - 12:42, said:

waterman, on 12 decembrie 2018 - 12:59, said:

Acu' serios, inteleg ca esti aproape mereu primul sa raspunzi, da' totusi

business11, on 12 decembrie 2018 - 12:42, said:

Ai titnut 10 secunde ?
Ai citit manualul ?

The cartridge is jammed
If the cartridge is jammed or the backup application is unable to eject it, you can force eject the
cartridge. Once the cartridge is successfully ejected, it is good practice to run Library & Tape Tools to
diagnose the problem and to upgrade the firmware. If the failure occurs regularly, contact customer
service at http://www.hp.com/support.
1.
Either press and hold the Eject button on the front of the tape drive for at least 10 seconds.
2.
Wait for the cartridge to be ejected. This process may take up to 10 minutes (the maximum rewind
time). It is important that you allow sufficient time for the drive to complete this process. If you
interrupt it, you may damage the media or the tape drive. The drive is then reset as though you
had turned the power off and then on again.
You may lose data if you force eject a cartridge. The tape may also become unreadable because an
EOD (End of Data) mark may not be properly written.
3.
If the cartridge is still jammed, the tape drive has failed. Contact customer service at
http://www.hp.com/support.

Emergency reset
As a last resort, if the drive has disappeared from the system and appears to have failed, it can be reset
by pressing the emergency reset button,
button.) This will allow the drive to reset its internal hardware, including the SAS port, and potentially
make it visible to a host again.
The reset process may take up to 10 minutes (the maximum rewind time) to complete

buyonevideo, on 12 decembrie 2018 - 13:44, said:

Da' când tu răspunzi la 2 ore după mine și spui exact ce am zis eu cum e ?

am tinut 15 secunde apasat, am plecat momentan de la server, ma voi intoarce in vreo 30 de minute sa vad daca a scos caseta.

Care ar fi the emergency reset button?

business11, on 12 decembrie 2018 - 14:12, said:

Acu' neah, cauat-l si tu, deja ti-am zis de manual, n-ai inteles aluzia ?!