Curs ITIL Foundation

Salut, intentionez sa ma inscriu la cursul de ITIL Foundation, ma puteti ajuta cu un link (sursa) unde sa gasesc cursurile (sau teste) in limba romana? Multumesc.

Încearcă pe aici:

David Clifford; Jan van Bon (2008). Implementing ISO/IEC 20000 Certification: The Roadmap. ITSM Library. Van Haren Publishing. ISBN 90-8753-082-X.
Salt ^ Office of Government Commerce (UK). CCTA and OGC. Retrieved on 2005-05-05 from http://www.ogc.gov.u...ex.asp?id=1878.
Salt ^ Office of Government Commerce (UK). Retrieved on 2009-08-19 from http://www.ogc.gov.u...dance_itil.asp.
Salt ^ "OGC withdrawal of ITIL version2". Archived from the original on 2010-01-23.
^ Salt la: a b FSM. David canon (2011). ITIL Service Strategy 2011 Edition. The Stationery Office. ISBN 978-0113313044.
^ Salt la: a b Lou Hunnebeck (2011). ITIL Service Design. The Stationery Office. ISBN 978-0113313051.
^ Salt la: a b Stuart Rance (2011). ITIL Service Transition. The Stationery Office. ISBN 978-0113313068.
^ Salt la: a b Randy A. Steinberg (2011). ITIL Service Operation. The Stationery Office. ISBN 978-0113313075.
^ Salt la: a b Vernon Lloyd (2011). ITIL Continual Service Improvement. The Stationery Office. ISBN 978-0113313082.
Salt ^ Cazemier, Jacques A.; Overbeek, Paul L.; Peters, Louk M. (2000). Security Management. The Stationery Office. ISBN 0-11-330014-X.
Salt ^ Office of Government Commerce (2002). Application Management. The Stationery Office. ISBN 0-11-330866-3.
Salt ^ "The DNA of APM - Event to Incident Flow". APM Digest. 4 June 2012.
Salt ^ "Priorizing Gartner's APM Model: The APM Conceptual Framework". APM Digest. 15 March 2012.
Salt ^ Office of Government Commerce (2000). Service Support. The Stationery Office. ISBN 0-11-330015-8.
Salt ^ Office of Government Commerce (2001). Service Delivery. IT Infrastructure Library. The Stationery Office. ISBN 0-11-330017-4.
Salt ^ Office of Government Commerce (2002). ICT Infrastructure Management. The Stationery Office. ISBN 0-11-330865-5.
Salt ^ Office of Government Commerce (2002). Planning to Implement Service Management. The Stationery Office. ISBN 0-11-330877-9.
Salt ^ Office of Government Commerce (2005). ITIL Small Scale Implementation. The Stationery Office. ISBN 0-11-330980-5.
Salt ^ "Microsoft Operations Framework; Cross Reference ITIL and MOF 4.0". Microsoft Corporation. May 2009.
Salt ^ Van Bon, Jan; Verheijen, Tieneke (2006), Frameworks for IT Management, Van Haren Publishing, ISBN 978-90-77212-90-5
Salt ^ "ITIL ISO 20000". Itsmsolutions.com. 2006-03-21. Retrieved 2013-11-12.
Salt ^ ISACA (2008), COBIT Mapping: Mapping of ITIL V3 With COBIT 4.1, ITGI, ISBN 978-1-60420-035-5
Salt ^ Brooks, Peter (2006), Metrics for IT Service Management, Van Haren Publishing, pp. 76–77, ISBN 978-90-77212-69-1
Salt ^ Morreale, Patricia A.; Terplan, Kornel (2009), "3.6.10.2 Matching ITIL to eTOM", CRC Handbook of Modern Telecommunications, Second Edition (2 ed.), CRC Press, ISBN 978-1-4200-7800-8
Salt ^ "FitSM". FedSM Project. Retrieved 2012-12-12.
Salt ^ "ITIL Complementary Qualifications". ITIL Official Site. Retrieved 2013-01-25.
Salt ^ "ITIL Qualification Scheme Brochure". ITIL Official Website. Retrieved 2014-01-09.
Salt ^ "ITIL Credit Profiler Tool". ITIL Official Site. Retrieved 2013-01-25.
Salt ^ APMG (2008). "ITIL Service Management Practices: V3 Qualifications Scheme". Retrieved 24 February 2009.
^ Salt la: a b "EXIN Exams". EXIN Exams. Retrieved 2010-01-14.
Salt ^ "ISEB Professionals Qualifications, Training, Careers BCS – The Chartered Institute for IT". BCS. Retrieved 2010-01-14.
Salt ^ Office of Government Commerce (2006). "Best Practice portfolio: new contracts awarded for publishing and accreditation services". Retrieved 19 September 2006.
Salt ^ http://www.apmg-inte...TILSCRquery.asp
Salt ^ "Axelos, Capita and the PRINCE2 Joint Venture". Advantage Learning. Retrieved 11 May 2014.
Salt ^ "AXELOS to maximise profits in PRINCE2 and other best practice products", July 31, 2013
Salt ^ "Axelos: The biggest shake-up of project management good practice in 13 years…".
Salt ^ "Training Organization and Trainer Accreditation". Axelos. Retrieved 2012-12-12.
Salt ^ "Examination Institutes". Axelos. Retrieved 2012-12-12.
Salt ^ Jenny Dugmore; Alison Holt (2005). "ISO/IEC 20000 and ITIL – The Difference Explained".
Salt ^ Pink Elephant (2011). "Definitive ITIL 2011 & 2007 Edition Process & Function Lists" (PDF). Retrieved 2014-12-23.
Salt ^ Office of Government Commerce (2008). "Best Management Practice: ITIL V3 and ISO/IEC 20000" (PDF). Retrieved 24 February 2009.
Salt ^ "ITIL Software Scheme - Operational Pilot Launch". The Official ITIL® Website. May 2009.
Salt ^ "Licensed Software Assesors". The Official ITIL® Website. April 2014.
Salt ^ "PinkVERIFY™ ITSM tool suite assessment service". Pink Elephant. April 2014.
Salt ^ "PinkVERIFY 2011 Toolsets". Pink Elephant. April 2014.
Salt ^ "PinkVERIFY 2011 Toolsets". Pink Elephant. May 2014.
Salt ^ Marrone, Mauricio; Kolbe, Lutz M. (2011-01-15). "Impact of IT Service Management Frameworks on the IT Organization". Business & Information Systems Engineering. 3 (1): 5–18. doi:10.1007/s12599-010-0141-5. ISSN 1867-0202.
Salt ^ Pollard, Carol; Cater-Steel, Aileen (2009-04-14). "Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study". Information Systems Management. 26 (2): 164–175. doi:10.1080/10580530902797540. ISSN 1058-0530.
Salt ^ "Free ITIL®". The IT Skeptic. Retrieved 2013-11-12.
Salt ^ "Open Government Licence". Nationalarchives.gov.uk. Retrieved 2013-11-12.
Salt ^ Meyer, Dean, 2005. "Beneath the Buzz: ITIL", CIO Magazine, March 31, 2005
Salt ^ Survey: "The ITIL Experience – Has It Been Worth It", author Bruton Consultancy 2004, published by Helpdesk Institute Europe, The Helpdesk and IT Support Show, and Hornbill Software.

Nu cred ca vei gasi in romana. In plus, examenele se dau in engleza.